Privacy Policy

2.1 Information We Collect

• Personal Identification Data: Full name, postal address, contact phone number, and email address provided during donor registration, newsletter subscription, or inquiry submissions.
• Statutory Identity Details: PAN (Permanent Account Number) or government ID details when mandatory under Indian taxation rules for donation auditing and statutory Trust reporting.
• Payment Information: Transaction ID, payment method used, transaction amount, and timestamp provided by Razorpay. Note: We never store card numbers, PINs, or CVVs.
• Technical Data: IP address, browser type, operating system, and anonymous page interaction logs collected via standard cookies to improve user experience.

2.2 How We Use Your Information

• Receipting & Communication: Issuing official digital donation receipts, statutory acknowledgment certificates, and payment confirmations.
• Project & Rescue Updates: Sharing periodic reports, newsletters, and visual updates regarding our animal medical drives and child welfare initiatives (opt-out option available anytime).
• Statutory & Legal Compliance: Maintaining lawful accounting books and filing mandatory donor records with tax and regulatory authorities under Indian Trust laws.

2.3 Data Protection & Non-Disclosure

We maintain strict organizational and technical safeguards to secure your personal data against loss, misuse, or unauthorized modification. We strictly adhere to a zero-spam policy: we do NOT sell, lease, rent, barter, or trade donor contact information with any commercial third-party marketing companies.

2.4 Third-Party Payment Processor

Online payments on our portal are facilitated through Razorpay Software Private Limited. All payment interactions operate under PCI-DSS certified encryption standards. Donors may review Razorpay's independent privacy and data handling policies directly on their portal.